Luxemburg

Temporary protection status is available to anyone who was a resident of Ukraine before 24 February 2022 and who arrived in Luxembourg on or shortly before 24 February 2022. It applies to Ukrainian nationals and their family members, but also to nationals of third countries other than Ukraine who have resided in Ukraine and are unable to return to their country or region of origin in safe and durable conditions.
More detailed information on how to apply for temporary protection status and on the rights conferred by temporary protection status: https://guichet.public.lu/en/citoyens/immigration/ukraine/protection-temporaire.html
All displaced persons arriving in Luxembourg from Ukraine are kindly requested to communicate their contact details to the Directorate of Immigration of the Ministry of Foreign and European Affairs by submitting the following form to: immigration.desk@mae.etat.lu.

The beneficiaries of temporary protection have access to the material reception conditions agreed upon by the National Reception Office (ONA), which include housing, food and clothing support, as well as a monthly allowance and access to medical care.
All information on the reception of people who have fled the war in Ukraine is available on www.maee.lu/ukraine.
Ukrainians are entitled to material assistance from the National Reception Office ("Office national de l'accueil", ONA) provided they do not have sufficient means of subsistence nor any support from a private individual. The assistance is granted by the ONA in kind, in cash or in the form of vouchers.
The assistance is granted to the entitled beneficiary throughout his temporary protection. Its amount is determined by the composition of the household, the age of the household members and the financial resources available to the beneficiary of temporary protection. The beneficiaries of temporary protection are entitled to stay in an ONA accommodation facility. They may also choose to live in private accommodation with family or friends. In this case, they receive the same material assistance as those living in an ONA accommodation facility in which meals are not provided:

• Monthly allowance;
• Food assistance (monthly);
• Clothing assistance (bi-annual);
• Assistance with school supplies (annual);
• Access to medical care and coverage of related expenses.

The above assistance can be supplemented on a needs' basis, e.g. by offering aid for hygiene products or specific food items, such as for the feeding of young infants.
Attention:

• The beneficiaries of temporary protection must inform the ONA without delay about any change regarding their financial situation. If they have an income the ONA's material assistance will be reassessed according to the new financial situation.
• The end of the temporary protection will also imply the end of the material reception conditions by the ONA.
• For privately housed individuals, the material conditions will be assigned directly and exclusively to the BTPs and not to the host family that privately houses them.

After being granted temporary protection status, you will have to undergo a medical examination. The check-up is organised by the Ministry of Health. You will automatically get an appointment for the mandatory medical check-up by the Ministry of Health on the day you receive your temporary protection certificate (blue paper). It is not necessary to make an appointment yourself or to contact the Ministry of Health.
After the health check is done, you will receive a certificate from the Ministry of Health, which you will need to present in order to start school or to receive social assistance from the National Reception Office (ONA).
If you need medical care, and you have not yet been granted temporary protection status, you can go to the Maison Médicale of Luxembourg City. The medical consultations are free of charge. Over-the-counter and doctor-prescribed medicines can be obtained at any pharmacy.

Address of the "Maison Médicale":
Maison médicale
23, Val Fleuri
L-1526 Luxembourg
Opening hours: Monday to Friday from 08:30 to 12:00 and from 13:00 to 16:30
Bus lines: 222, 262, 22, 21 230, 16, 31 (bus stops "Wandmillen" and "Val fleuri")
Schedules available on www.mobiliteit.lu
In case of emergency, you can go to the hospitals on duty or call 112.
As soon as you receive your temporary protection certificate (blue paper), you will automatically be registered with the CNS (National Health Fund), which will reimburse all or part of the health care expenses of its insured holders.
You will receive your CNS card by mail. Your social security number is written on the CNS card. This number also appears on your temporary protection certificate (blue paper). It is important to show your social security number at your medical appointments and at the pharmacy.
If it is not a medical emergency, you can consult the doctor of your choice.
Hospitalisation for any urgent medical reason will be covered by the CNS. Personal expenses during hospitalisation, such as television or telephone costs, will not be reimbursed and fall under the responsibility of the patient.
The emergency reception centre SHUK (Structure d’hébergement d’urgence au Kirchberg), 11, rue Carlo Hemmer in Luxembourg-City, which is open 24 hours a day, has a medical office for initial medical care of everyone who is accommodated there.

The government has set-up an emergency initial reception centre (“primo-accueil d’urgence”) in order to host people fleeing the war in Ukraine, which is accessible 24/7 and is situated at rue Tony Rollman in Luxembourg-Kirchberg (near the National Sports and Cultural Centre “Coque”). The centre will provide shelter during the first couple of days, as well as food and items of primary necessity, to people wishing to request temporary protection in Luxembourg.
Pets are allowed at the initial reception centre, where a special area has been set up for them. The Administration of Veterinary Services will ensure the regularisation of the animals at the emergency accommodation structure.
After accommodation in the reception centre, those who have been granted temporary protection may be provided with accommodation in a state collective accommodation facility.

EL*C has created a lesbian hosting network of individuals who have made their flats and spare rooms available to Ukrainian refugees. Please notice that EL*C can provide you with a temporary solution (up to a few months). Contact the relocation team at: +48 571 944 400 and info@lesbiangenius.org.

Children from Ukraine have the right to access the education system under the same conditions as Luxembourg nationals.
The Ministry of Education, Children and Youth (MENEJ) provides information on the Luxembourg school system and helps to find the appropriate grade and school for the child concerned.
In English: (+352) 247-76570
In Ukrainian: (+352) 247-76976, where intercultural mediators will be able to answer questions.
In order for the children arriving from Ukraine to go to school in Luxembourg, they have to take a health and social check-up organised by the Directorate of Health and the Ligue socio-médicale.
For an appointment for this check-up, the Helpline can be contacted at (+352) 247 65533; then press 3.

Anyone moving to Luxembourg must register their vehicle in Luxembourg within 6 months of their arrival.
For further information:

https://snca.public.lu/en/vehicules/immatriculation/immatriculer-vehicule-occasion/vehicule-immatricule-hors-ue.html
Public transportation in Luxembourg is free of charge. Schedules and routes can be checked on these websites: https://www.cfl.lu/en-gb
https://www.mobiliteit.lu/en/

Employers wishing to hire Ukrainians under temporary protection can contact the ADEM, Employers Department, directly: +352 247 88000; email: employeur@adem.etat.lu
The temporary protection status confers on its beneficiaries the right to work in Luxembourg. They are exempted from applying for a temporary work permit and can therefore freely access the Luxembourg labour market without the need for a specific permit, for as long as their temporary protection certificate is valid. Once they have been formally granted temporary protection status, those concerned can also register as job seekers with the National Employment Agency (ADEM), contacting it by email (info@adem.etat.lu) or by telephone (+352 247 88888).
The social minimum wage applies to all workers (regardless of gender, in all occupations and for all companies) under an employment contract. Luxembourg legislation guarantees all employees a social minimum wage, the level of which is fixed as follows (as of 1 April 2022):

Ordinary working hours are limited to 8 hours per day and 40 hours per week. In case of overtime, the maximum working time is limited to 10 hours per day and 48 hours per week.
Every employee is entitled to a minimum of 26 working days of paid holiday per year.
In addition to the JobBoard, ADEM also offers the "Work in Luxembourg" portal – https://work-in-luxembourg.lu. On the ADEM website (www.adem.lu), under the heading "Finding job offers", there is a list of private job sites and a list of temporary employment agencies.

LGBT+ people in Luxembourg enjoy similar rights to non-LGBT+ people. Partnerships, which grant many of the same benefits as marriage, called "partenariat" in French and "Partnerschaft" in Luxembourgish and German, are based on the French PACS model, and have been recognised since 2004. In June 2014, the law enabling same-sex marriage and adoption rights was passed and it took effect on 1 January 2015. Additionally, discrimination on the basis of sexual orientation and “change of sex” in employment, health care and the provision of goods and services is outlawed.
To be permitted to marry in Luxembourg, the future spouses must be at least 18 years old, and one of them must be an official resident of Luxembourg.
A law granting full adoption rights to same-sex couples came into effect on 1 January 2015. Additionally, lesbian couples can access IVF and medically assisted insemination treatments.

Transgender people are allowed to change their legal gender on the basis of self-determination. An adult person has to submit an application to the Ministry of Justice to change their legal sex. No surgery, sterilisation, divorce, or other medical treatment is required. Minors can apply for a sex change with the consent of their legal guardians.

Luxembourg's main LGBT+ rights group is Pink Luxembourg (Luxembourgish: Rosa Lëtzebuerg).